Yankee Candle Co. logo

Sales Associates

Jobs Description

  • Create a welcoming and customer focused environment by personally connecting with all customers in a warm, harmonious and empathetic way. Build and maintain clientele, follow-through with customer issues, inquiries, future sales opportunities and special requests.

  • Demonstrates a calm demeanor during periods of high volume or unusual events; help create smooth transitions thereafter to keep store operating to standard and set a positive, professional example for the store team.

  • Act with integrity, honesty and knowledge that promote the culture, values and mission ofMarmot®, ExOfficio® and Newell Brands.

  • Stay engaged and productive.

  • Comply with Newell code of conduct standards.

  • Puts customers and employees first by modeling and leading by example.

  • Reach or exceed individual and store sales goals.

  • Proficient and accurate use of POS system and programs as required; follow all policies and procedures to ensure inventory accuracy.

  • Participate and assist with necessary visual merchandising, receiving, ticketing, stocking and re-stocking, maintain floor visual guidelines and standards as directed.

  • Assist with inventory control procedures.

  • Housekeeping functions as needed or assigned.

  • Maintain open and ongoing communication with peers and management as well as other levels of company personnel.

  • Other duties as needed or assigned.

Education / Experience Requirements

  • Retail or other applicable experience (1-2 years)

  • Communicate clearly and concisely, both orally and in writing

Required Knowledge, Skills and Abilities

  • Team building, interpersonal and customer service skills and techniques

  • Maintain the highest regard for confidentiality and sensitive information

  • Model professional courtesy and respect to customers and coworkers

How to Apply

Please visit Yankee Candle to apply. Yankee Candle is located on the south side of Town Center Plaza, near Barne's and Noble.